A prescription is always necessary when you need to undergo any investigation, treatment, hospitalization and/or intervention and will have to be issued by a registered physician.  It will also be necessary to request authorization from us for the treatment or intervention.

You will have to request a prescription when you request dental X-rays and orthopantomograms. The prescription must be written out by a specialist from Cigna's dental provider network at a dental radiology facility recommended by Cigna. Remember that if the prescription for a dental X-ray was not issued by a dentist from our medical provider network, the approved radiology clinics are not obliged to comply with our dental fees.