Using the medical provider network

Cigna offers you one of the best medical provider networks in Spain, and as a Cigna member, you can access approved services freely and change facility or specialist within your Medical Provider Network whenever you want.

HOW TO MAKE USE OF MEDICAL SERVICES?

• Choose a specialist, dentist or hospital from our online medical provider network or call us on 91 418 40 40 / 93 301 06 56 and we will locate the professional you need: from our Customer Care department, we can send you the details of the facility by text or e-mail.
• Request your appointment at the selected approved facility.​
• Remember that in order to be able to attend the consultation, you will have to provide identification using the Cigna insurance card and your Spanish national ID card or residence permit for Spain.

When you go to one of our approved medical professionals, you will not have to pay anything if the medical service you are going to access is covered by your policy. All you have to do is present your Cigna insurance card​.